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Smart Rivals

How Innovative Companies Play Games That Tech Giants Can't Win

ebook
1 of 1 copy available
1 of 1 copy available

A fresh, research-based look at how companies can better compete, on their own terms, with tech giants—from a Harvard Business School professor and a former Bloomberg journalist.

Companies are fighting the wrong battle. The consensus has been to learn the best practices from tech giants and then imitate them. But new paths for growth aren't created by imitation; they're forged by radical differentiation.

In Smart Rivals, Harvard Business School professor Feng Zhu and former Bloomberg journalist Bonnie Yining Cao show business leaders how to create competitive advantages by offering product features and benefits that tech giants and other competitors cannot match in the digital/AI age.

Taking readers on a global journey, Zhu and Cao showcase a variety of companies—including Domino's, Nike, and Sephora—and fascinating case studies, such as Belle, the leading women's footwear retailer in China; EbonyLife, Nigeria's top media conglomerate; and Telepass, Italy's popular electronic toll payment service. Through these diverse examples, they illustrate how companies identify their path for growth in the digital age by leveraging their unique capabilities.

Drawing on original research and insights gleaned from leaders in a wide range of industries, Smart Rivals is a blueprint for uncovering your company's hidden strengths. It will help you spark innovative solutions and capabilities—including new products, services, strategies, and advantages—that mere imitation could never provide.

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    • Publisher's Weekly

      June 24, 2024
      Traditional businesses should seek to differentiate themselves from, rather than mimic, big tech companies, according to this shrewd debut. Harvard Business School professor Zhu and Cao, a PhD candidate in the program, examine strategies that companies large and small have employed to stand out in the digital age. Suggesting that brick-and-mortar businesses can use their facilities to connect customers, the authors describe how Powell’s Books in Portland, Ore., fosters community by hosting book clubs. Traditional businesses can utilize internal data in creative ways, the authors argue, noting that Patagonia uses information gleaned from its repair program to guide design modifications (“If a product is returned significantly earlier than the average five- to seven-year lifespan,” the company will adjust how the item is manufactured). Other anecdotes about Domino’s Pizza, PetSmart, Sephora, and Chinese fast fashion retailer Shein expound on how businesses might protect themselves from risk when partnering with tech companies and fight back against Silicon Valley’s incursion into their market space. The case studies buttress the authors’ arguments, though their recommendations to, for instance, cut deals with suppliers to ensure they won’t sell on Amazon will be easier to implement for larger companies, rather than mom-and-pop stores. Still, executives will appreciate the penetrating perspective.

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  • English

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